All prices include GST.
Your booking is only secured when the full deposit is received (including all fees and bank charges referred below). The deposit is 50% of the advertised rate. Please make one deposit payment per group.

Payments can be made using a direct bank transfer or credit card. An invoice will be raised for each experience.
Visa or Mastercard are acceptable. Credit Card payments incur a 3% transaction fee charge. Please email or phone us if you want to pay by credit card as we use an 'online' credit card processing system.
If you are making a payment from an overseas bank account, please add the $25 bank charge to your payment. You will require our bank's Swift Code.
Please pay your balance (inclusive of all fees and bank charges referred above) into the above bank account 14 days prior to your booked arrival date. Again, please make one deposit payment per group, use your surname and experience date as the Reference and please call us for credit card payments to be processed.

Please remember, due to our intimate size, cancellations affect us significantly. As a result, we need to adhere to a strict cancellation policy.
All cancellations must be made in writing and sent to tearatipi@gmail.com

If you cancel your booking more than 30 days before your arrival date for any reason, you can either transfer your full deposit to a future booking or incur a $50 administration fee per person, with the rest of your deposit refunded.

For cancellations made with less than 14 days’ notice for any reason, we regret that we cannot refund your payment. However, you may either find someone to take your place or transfer your payment to another booking, which can be done up to two times.
Guest names are transferable. There is no charge for changing names within a booking – you are welcome to find a replacement if you cannot come. Please contact us with your booking reference number, the name of the person/people who can no longer come and the name of the replacement person/people.
Should a booking be moved to a subsequent season, the price for that season will be charged.
If for some reason we need to cancel the booking (for example, a severe weather event) we will contact you as far in advance as possible and reschedule your experience for another suitable date. No refund of deposit will be issued at this time.

At Te Aratipi, we prioritize the health and safety of our guests. We have taken all reasonable steps to ensure that our walking tracks, golf course, vehicles, activity spaces and accommodation are as safe as possible. A Health and Safety briefing will be held on your arrival. If you are walking with us, you receive a track map to guide your journey and a personal locator beacon (PLB) for emergencies and if unable to get to a highpoint with cellular reception. It is the responsibility of each visitor to attend this important meeting and adhere to all precautions outlined during the briefing and in the Health and Safety Policy.
All visitors enter the property and participate in the experiences entirely at their own risk. Te Aratipi, along with its employees and any landowners whose property you may cross, accept no responsibility for any losses, damages, injuries, sickness, or expenses incurred during or in connection with the activities.
While we strive to provide safe and secure parking and accommodation, please be aware that guests park their vehicles and bring personal items and luggage onto the farm at their own risk. We cannot be held responsible for any loss or damage.
All visitors should familiarize themselves with what to bring to ensure their comfort and safety during their stay— For walks, see here. For golf, see here. For tours, see here. For the hot tub experience, see here.
Release of Liability forms will need to be signed before commencement of your experience.

At Te Aratipi, we are dedicated to safeguarding your personal information and ensuring its security. Any personal information collected will be handled in accordance with the Privacy Act 1993.
Your personal information will only be used for services related to Te Aratipi. This may include your name, address, phone number, payment and billing information, and email address.
We may also collect information about your website usage through cookies. While you can decline cookies, please note that doing so may affect your ability to fully utilize our website. If you have any questions regarding our privacy practices, please feel free to contact us.